Legal

Privacy Policy

Last updated: 29 May 2026

This policy explains how The Pathology Catalyst Ltd ("we", "us", "our") collects and uses your personal information when you visit our website or get in touch with us, and the rights you have over that information. We are committed to protecting your privacy and handling your data openly and lawfully.

Who we are

The Pathology Catalyst Ltd is the data controller for the personal information collected through this website.

  • Registered company: The Pathology Catalyst Ltd, registered in England and Wales, company number 17249304.
  • Registered office: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE.
  • Contact for data protection matters: divine@thepathologycatalyst.co.uk.

What we collect

We only collect what we need.

  • Information you give us through the contact form: your name, email address, and (if you choose to provide them) your organisation, your role, the type of enquiry, and the details of your message.
  • Information in your correspondence: if you email us or book a call, we keep the content of that correspondence and the booking details so we can respond and manage the conversation.
  • Website analytics: we use Plausible Analytics, a privacy-friendly, cookieless service that produces aggregate statistics about how the site is used. It does not collect personal data, set tracking cookies, or track you across other websites.

We do not use advertising or cross-site tracking cookies, so the site does not require a cookie consent banner. We use Cloudflare Turnstile to protect our contact form from spam and abuse; this may involve limited technical information being processed for security purposes.

Why we use it, and our lawful basis

We use your information to:

  • respond to your enquiry and have an initial conversation about your needs;
  • manage and carry out any resulting working relationship; and
  • keep our website secure and understand, in aggregate, how it is used.

Our lawful bases under UK GDPR are legitimate interests (to respond to enquiries, run and promote our consultancy, and keep the site secure) and, where you are asking us to provide services, steps taken at your request prior to entering into a contract. Where we rely on legitimate interests, we have considered your rights and reasonable expectations.

Who we share it with

We do not sell your personal information and never will. We share it only with the service providers who help us run the business, acting on our instructions:

  • Google Workspace — email and (where you book a call) appointment scheduling;
  • Resend — sending the enquiry notification and your auto-reply email;
  • Cloudflare — website hosting, security, and form spam protection (Turnstile);
  • Plausible Analytics — cookieless, aggregate website analytics.

We may also disclose information if required to do so by law.

International transfers

Some of our providers may process information outside the UK. Where that happens, we rely on appropriate safeguards recognised under UK data protection law — such as UK adequacy regulations or the International Data Transfer Agreement / Addendum to the EU Standard Contractual Clauses — so that your information remains protected.

How long we keep it

We keep enquiry information only for as long as we need it for the purpose it was collected — to respond to you and manage any working relationship — and then delete it. If an enquiry does not lead to further contact, we delete it within a reasonable period.

How we protect it

We use appropriate technical and organisational measures to keep your information secure, including reputable providers, access controls, and encryption in transit.

Your rights

Under UK GDPR you have the right to:

  • access the personal information we hold about you;
  • ask us to correct information that is inaccurate or incomplete;
  • ask us to erase your information;
  • restrict or object to our processing of your information;
  • request portability of information you provided to us.

To exercise any of these rights, contact us at divine@thepathologycatalyst.co.uk. We will respond within one month. There is normally no charge.

Complaints

If you have a concern about how we handle your information, please contact us first at divine@thepathologycatalyst.co.uk and we will do our best to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk or by calling 0303 123 1113.

We are registered with the ICO; our data protection fee registration reference is [ICO REGISTRATION NUMBER].

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date above.